Quality Of Nursing Care And Its Relationship With Cancer Survivors Satisfaction: A Cross-Sectional Study In Oncology Health Center

Abstract

Background: Quality of nursing care is one of the successful factors in health care services and is considered a major contributor to
enhance excellent quality of hospitals.
Purpose: The aim of this study is to explore the effect quality of nursing care on patient satisfaction in cancer center.
Methods: A cross-sectional design was carried out for this study in the largest cancer center. 196 oncology nurses and 120 cancer
patients were selected randomly and data were collected by using two self-reported questionnaires. Both descriptive and inferential
statistics were used to answer the research questions for this study.
Results: The study results showed that there is a positive relationship between quality of nursing care and patient satisfaction.
Conclusions: All nursing staff have to participate in the monthly meeting that coordinated by a quality membership in the unit, to
discuss and share their opinion about new issues related to quality of care.
Implications for practice: Nursing administration should try to ensure adequate staffing level and that nurses have a sufficient time to
participant in quality program in the hospital.